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20. (b) Improve the urban environment by promoting social organization and environmental awareness through the participation of local communities in the identification of public services needs, the provision of urban infrastructure, the enhancement of public amenities and the protection and/or rehabilitation of older buildings, historic precincts and other cultural artifacts. In addition, "green works" programmes should be activated to create self-sustaining human development activities and both formal and informal employment opportunities for low-income urban residents; [Chapter 7, Para 20 (b)]

23. Developing countries should, with appropriate international assistance, consider focusing on training and developing a cadre of urban managers, technicians, administrators and other relevant stakeholders who can successfully manage environmentally sound urban development and growth and are equipped with the skills necessary to analyse and adapt the innovative experiences of other cities. For this purpose, the full range of training methods - from formal education to the use of the mass media - should be utilized, as well as the "learning by doing" option. [Chapter 7, Para 23]

34. (a) Strengthen the capacity of national, state/provincial and local educational research and training institutions to provide formal training of land-management technicians and professionals; [Chapter 7, Para 34 (a)]

35. The sustainability of urban development is defined by many parameters relating to the availability of water supplies, air quality and the provision of environmental infrastructure for sanitation and waste management. As a result of the density of users, urbanization, if properly managed, offers unique opportunities for the supply of sustainable environmental infrastructure through adequate pricing policies, educational programmes and equitable access mechanisms that are economically and environmentally sound. In most developing countries, however, the inadequacy and lack of environmental infrastructure is responsible for widespread ill-health and a large number of preventable deaths each year. In those countries conditions are set to worsen due to growing needs that exceed the capacity of Governments to respond adequately. [Chapter 7, Para 35]

45. (a) Raising awareness of the means, approaches and benefits of the provision of environmental infrastructure facilities, especially among indigenous people, women, low-income groups and the poor; [Chapter 7, Para 45 (a)]

54. (b) Raise public awareness of the environmental impacts of transport and travel behaviour through mass media campaigns and support for non-governmental and community initiatives promoting the use of non-motorized transport, shared driving and improved traffic safety measures; [Chapter 7, Para 54 (b)]

54. (c) Strengthen regional, national, state/provincial, and private sector institutions that provide education and training on energy service and urban transport planning and management. [Chapter 7, Para 54 (c)]

60. (b) Implementing nationwide and local awareness campaigns through all available media, translating the above knowledge into information easily comprehensible to the general public and to the populations directly exposed to hazards; [Chapter 7, Para 60 (b)]

73. General education programmes should be developed in all countries, as appropriate, to increase builder awareness of available sustainable technologies. [Chapter 7, Para 73]

77. (d) (i) Strengthening and promoting programmes for social mobilization and raising awareness of the potential of women and youth in human settlements activities; [Chapter 7, Para 77 (d) (i)]

(e) To develop measures for the assessment, prediction, prevention and mitigation of natural disasters through programmes of technical assistance and technology transfer, demonstration projects, and education and training, tailored to specific disasters and locations, and to evaluate the effectiveness of those programmes. [Chapter 7, Section . (e)]